Account & security

How to change your password

Settings → Security. You need the current password. Changing it is the right move if a device was shared.

Keep this page — the product described here is what the exchange actually runs.

Steps

  1. Sign in.
  2. Open Settings.
  3. Find Password / Security.
  4. Enter the current password, then the new one (English characters only, 8+ characters, upper and lower case, a number, a special character, no spaces).
  5. Save.

If the current password is wrong, the form tells you. There is no “secret admin override” in the UI.

After you change it

Use the new password on every device. If you suspect a leak, also rotate 2FA and review History for withdrawals you did not place.

Weak passwords

Short, reused, or “Password1” passwords are how accounts get drained — not “the exchange got hacked”. Use a password manager.

Related

Didn’t cover it?

Open the support circle from a signed-in session. Password resets still go through support — there is no self-serve email link yet.