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Deposits

Addresses, networks, confirmations, and what to do when a transfer is missing.

How to deposit crypto Open Deposit, pick asset and network, copy the address from that screen, send from a wallet you control.
Choosing the right network USDT-TRC20, USDT-ERC20, BTC, BNB Smart Chain — these are different pipes. The ticker is not enough.
Deposit sent but balance did not update Confirm the explorer first. Then wait. Then open chat with txid, asset, and network — not a screenshot of another app.
What if I deposit a coin that is not listed? Do not. Only markets you can open in Deposit are credit-able. Unlisted tokens are typically lost.
Minimum deposit and dust The exchange may enforce a minimum per coin. Amounts below that can sit on-chain and never credit.
Sending from Binance, Bybit, or another exchange Withdraw on their side using the exact asset and network shown on our Deposit screen. Their “processing” is not our credit.

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