Account & security

VIP rank

VIP cuts trade and swap fees on this hostname. The worker can change it on an account.

Keep this page — the product described here is what the exchange actually runs.

VIP

VIP is a fee status: Standard or VIP. It multiplies the published trade/swap fee on this hostname. Standard pays 100%, VIP pays 25%. Deposit fees and network withdrawal fees do not move with VIP. Withdrawals are still reviewed by a person.

How it changes

Signed-in, rank shows on Wallet.

  • VIP is set by the desk on the account.
  • Volume does not infer VIP.

If this hostname lists 0% trade/swap, VIP still shows on the account — there is nothing left to discount until the exchange publishes a fee.

Scams

Nobody in Telegram can “upgrade you to VIP” for a USDT send. Rank changes appear as an in-app notification and on Wallet.

Related

Didn’t cover it?

Open the support circle from a signed-in session. Password resets still go through support — there is no self-serve email link yet.