Withdrawals

How to withdraw crypto

Withdraw screen: asset, network, address, amount, confirm. Then wait for human review — not an instant hot-wallet fire.

Keep this page — the product described here is what the exchange actually runs.

Step by step

  1. Sign in → Withdraw.
  2. Choose asset and network that your destination wallet actually supports.
  3. Paste the destination address. Check the first and last 6 characters. A single wrong character is a different person.
  4. Enter the amount. The screen shows the fee before you confirm. That fee is for the network send, not a hidden “spread”.
  5. Submit. The request goes to review.

What happens next

A member of our team reviews it, then it is sent — a txid should appear and you can track it on an explorer.

Do not send a second identical withdrawal “because the first one stuck” — that is how people double-pay.

There is no “support can speed it up if I pay extra in chat”. Anyone offering that is not us.

Related

Didn’t cover it?

Open the support circle from a signed-in session. Password resets still go through support — there is no self-serve email link yet.