Getting started

First-deposit (welcome) bonus

Some hostnames credit extra USDT on the first qualifying deposit. If you do not see it, the module is off or this was not your first deposit.

Keep this page — the product described here is what the exchange actually runs.

When it exists

The operator of this hostname can turn on a welcome bonus: a percentage of your first credited deposit, paid in USDT to the same account.

It is not guaranteed on every site in the network. If Overview does not show extra USDT after a first deposit, the flag is off or the percent is zero — that is configuration, not a missing ticket.

What counts

  • First paid deposit to the wallet
  • Amount in USD terms at credit time × the percent the operator set
  • Later deposits do not get another welcome bonus

A referral bonus (USDT to the person who invited you) is a different switch. See Referrals.

If you expected a bonus and did not get one

  1. Was this actually the first deposit on this account?
  2. Did the deposit credit (Overview moved)?
  3. Open Live chat with the deposit txid. Do not open a second account to “retry the bonus” — that is against the spirit of a first-deposit promo and will not be treated as a bug.

Related

Didn’t cover it?

Open the support circle from a signed-in session. Password resets still go through support — there is no self-serve email link yet.